Frequently Asked Questions

At Aurea Station in vibrant Charlotte, North Carolina, our diverse floor plans—one, two, and three bedrooms—offer the perfect blend of style and comfort. Have questions? Unlock the answers you seek by visiting our FAQs page, crafted to guide you toward your ideal living experience.

  • What do I need to bring with me when applying or touring?

    Please bring a valid photo ID or driver's license when touring Aurea Station Apartments in Charlotte, NC. When applying, you will also need to provide your Social Security information and proof of income.

  • What are the application and administrative fees?

    At Aurea Station Apartments in Charlotte, NC, the application fee is $50 and the administrative fee is $100. Contact our leasing team with any questions about these fees.

  • How much is the deposit?

    The security deposit at Aurea Station Apartments in Charlotte, NC, is $750. Contact our leasing team if you have questions about the deposit or application process.

  • What lease terms are available?

    Aurea Station Apartments in Charlotte, NC, offers flexible lease terms ranging from 3 to 15 months. Contact our leasing team to learn more about current lease options and availability.

  • Is renters’ insurance required?

    Yes, renters’ insurance is required at Aurea Station Apartments in Charlotte, NC. Contact our leasing team for additional information about this requirement before move-in.

  • How do I pay rent?

    Residents at Aurea Station Apartments in Charlotte, NC, can pay rent online through the Resident Portal or by mail.

  • What is included in the monthly rent?

    Monthly rent at Aurea Station Apartments in Charlotte, NC, covers the apartment home only. All fees, utilities, and other applicable charges are separate from the monthly rent.

  • Is laundry available in-apartment or on-site?

    All apartment homes at Aurea Station Apartments in Charlotte, NC, include in-home laundry for added everyday convenience.

  • What are the parking options?

    Aurea Station Apartments in Charlotte, NC, provides surface lot parking for residents. Contact our leasing team for additional information about parking options and availability.

  • Do you offer corporate leases?

    Yes, corporate leases are available at Aurea Station Apartments in Charlotte, NC. Contact our leasing team to learn more about corporate leasing options and availability.

  • Do you have a preferred employer program?

    Aurea Station Apartments in Charlotte, NC, offers a preferred employer program for Hometown Heroes, including active teachers, medical professionals, EMS, police, firefighters, and active or retired military. The program may change at any time and is subject to restrictions.

  • What languages do your team members speak?

    The leasing team at Aurea Station Apartments in Charlotte, NC, speaks English and Spanish and can assist with questions about apartments, availability, amenities, and the leasing process.

  • Will you run a background check as part of the application process?

    Yes, Aurea Station Apartments in Charlotte, NC, conducts background screenings that evaluate credit, rental, and criminal history for each applicant over age 18 who will reside in the apartment home.

  • What are the income requirements to qualify?

    Aurea Station Apartments in Charlotte, NC, requires applicants to provide proof of income of at least 2.5 times the monthly rental amount. Our leasing team can assist with questions about rental criteria and the application process.

  • What is your pet policy?

    Aurea Station Apartments in Charlotte, NC, is pet-friendly and allows up to two pets, including dogs and cats of all breeds, weights, and sizes. Contact our leasing team with pet policy questions.

  • Is smoking allowed on the property?

    No, Aurea Station Apartments in Charlotte, NC, is a smoke-free community. Contact our leasing team if you have additional questions about community policies.